stackblocks

Refund Policy

Overview

Thank you for choosing our service. This refund policy outlines the terms and conditions for refunds of your subscription payments.

Monthly Subscriptions

  • Monthly subscriptions are billed in advance on a monthly basis
  • We offer a 5-day refund window from the date of payment
  • If you cancel your subscription within the first 5 days of your billing cycle, you will receive a full refund
  • No refunds will be issued for partial months of service
  • Refunds will be processed to the original payment method within 5-7 business days

Annual Subscriptions

  • Annual subscriptions are billed in advance for the entire year
  • We offer a 14-day refund window from the date of payment
  • If you cancel your annual subscription within the first 14 days, you will receive a full refund
  • For cancellations after 14 days, we offer pro-rated refunds based on the following calculation:
    • (Months Remaining / 12) × Annual Subscription Price

How to Request a Refund

  1. Send an email to support at stackblocks.app

Exclusions

Refunds will not be provided for:

  • Service interruptions due to scheduled maintenance
  • Account terminations due to violations of our Terms of Service

Contact Us

If you have any questions about our refund policy, please contact our support team:

Modifications to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our service constitutes acceptance of any modifications to this policy.

Last Updated: February 6, 2025